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Susanna Ratcliffe
Susanna, our Housing Innovation Specialist, brings two decades of dedicated experience in the disability sector to her role, demonstrating an unwavering commitment to fostering inclusive communities where individuals of all abilities can flourish. With a proven track record managing diverse disability services across various Australian states and New Zealand at a senior level, Susanna’s expertise is both extensive and multifaceted. Her deep understanding of the significant barrier that inadequate housing poses to achieving a fulfilling life drives her focus at Disability Housing Solutions, where she addresses the critical need for suitable Specialist Disability Accommodation. Susanna’s passion and experience are pivotal in bridging the gap between need and opportunity, advancing our mission to enhance the quality of life for those we serve.
Lauren Ivanyi
Lauren is an industry leader who’s passionate about sharing her knowledge and insight to the Specialist Disability Accommodation stakeholders. Having 7 years of experience in both tenant and investor facing SDA space as well as 20 years across the health and real estate industries, Lauren brings a combination of skills that contribute to a growing SDA industry. As National Business Development Manager, Lauren excels in building strategic relationships with developers and major stakeholders to advance Specialist Disability Accommodation projects across Australia.
Lauren is focused on identifying and cultivating opportunities that drive growth and enhance the availability of high-quality, accessible housing solutions for individuals with disabilities. Her innovative approach and commitment to excellence ensure that projects are not only strategically aligned with industry needs but also contribute to setting new benchmarks for accessibility and inclusivity.
By utilising her extensive network and deep understanding of market dynamics, Lauren plays a pivotal role in shaping the future of disability accommodation and advocating for transformative changes that improve the quality of life for people with disabilities, and this exciting and innovative property market.
Helga Dalla
Helga manages Disability Housing Solutions corporate accounts, payroll and financial reporting to the board. She has been in this position for 5 years.
Helga performs the duties drawing on book keeping and financial experience gained from managing her own enterprises. She has vast experience in the real estate industry as a developer, investor and property management. Previously Helga has held positions in the Federal Government Departments in managing Human Resources and Asset Management managing large portfolios as an executive officer. In her spare time Helga manages her not for profit organisation that she founded to help people with rheumatoid arthritis manage their condition with natural remedies and treatments at advancinghealthnaturally.org Helga is Health and Wellness Mentor
Greg Dalla
As CEO specialising in Specialist Disability Accommodation (SDA), Greg leads the organisation with a vision to create and manage innovative, accessible housing solutions that significantly improve the quality of life for individuals with disabilities. Greg is dedicated to advancing the sector through strategic initiatives, ensuring compliance with regulations, and fostering an inclusive and supportive environment for residents.
Kelly Sexton
Kelly, our Intake & Marketing Coordinator, serves as the crucial first point of contact for our clients, ensuring a welcoming and efficient introduction to our services. Her exceptional support to the team is evident through her seamless handling of initial inquiries and client interactions. With a background in a similar role at an SDA tenancy matching service and expertise in contract administration, Kelly brings a wealth of experience and professionalism to our organisation. Her skills not only streamline our intake process but also enhance our marketing efforts, making her an invaluable asset to our team.
Ann Rae
Ann, our dedicated SDA Account Manager, brings a wealth of expertise in managing accounts payable and receivable, underpinned by her meticulous attention to detail. Her proficiency in preparing and reviewing documentation ensures accuracy and compliance with financial protocols, while her adept communication skills facilitate effective liaison with the National Disability Insurance Agency (NDIA). Ann’s extensive experience in these areas not only streamlines our financial operations but also enhances our ability to navigate complex regulatory environments, making her an invaluable asset to our team.
Georji Lange
Georji focuses on driving growth through strategic partnerships and client relationships within her role as Business Development Manager at Disability Housing Solutions. With extensive experience within the NDIS and Construction Industry, Georji brings a breadth of knowledge and experience identifying new opportunities and implementing effective business strategies, partner collaboration and owner/investor assurance. Georji plays a key role in expanding the company’s Regional Expansion and success in the SDA Industry. Passionate about delivering client-focused solutions, Georji is dedicated to fostering long-term success for both Disability Housing Solutions and its partners.
Alana Fairhall
Alana, our Marketing Manager, brings a wealth of experience to our team, seamlessly blending her diverse skill set to drive our marketing initiatives. With her experience working for an SDA tenancy matching service, she has expertly managed events, overseen website listings, and handled social media accounts to enhance our online presence. Her proficiency extends beyond marketing; she has also prepared SDA reports and managed intake and administrative tasks as a Housing Coordinator. Prior to her current role, Alana accumulated 13 years of experience as a Conveyancer and Legal Secretary, honing her skills in legal documentation and client management. Her extensive experience and multifaceted expertise make her an invaluable asset to our organisation.
Chelsea Cash
Chelsea, our Housing Connections Specialist for North Brisbane to Cairns, is a dedicated and dynamic professional with 23 years of experience in the Disability Sector. Known for her positive and proactive approach, Chelsea is deeply passionate about Positive Behavior Support and is committed to upholding human rights and respect for people with disabilities. Her extensive experience has allowed her to build a robust network within the greater Brisbane area, ensuring she has the connections and expertise needed to assist you effectively. Chelsea is excited to leverage her knowledge and connections to help you find your perfect new home!
Mags Gerasimova
Mags has become a valued member of the team, bringing a wealth of SDA knowledge to her role, as well as extensive experience in tenancy matching for Specialist Disability Accommodation. With a solid background as a project manager in the disability and youth sectors, she excels in stakeholder engagement, funding and budget management. Mags is dedicated to promoting independence, enhancing engagement opportunities, and fostering inclusivity. Her experience as a disability support worker further fuels her passion for providing clients and their stakeholders with tailored and suitable housing solutions, ensuring their needs are met with exceptional care and expertise.
Shona Watchorn
Shona is a Housing Connections Specialist for Logan, Beaudesert, and the Gold Coast, combining over 30 years of nursing experience with her personal journey as a parent of children with disabilities. Her deep understanding of health complexities and family challenges enhances her ability to provide effective support. Since the NDIS’s inception in Queensland in 2016, Shona has developed valuable expertise in navigating the support system. Her firsthand experience in building Specialist Disability Accommodation (SDA) further enriches her insights, empowering her to assist individuals in achieving their long-term housing goals.
Karen O’Brien
Karen, with her extensive background in both property management and disability support, has now channeled her expertise into the crucial realm of property maintenance. Her deep understanding of the unique needs of our participants and clients enables her to ensure that every residence remains a safe, healthy, and welcoming space. By focusing on the maintenance side of the business, Karen is dedicated to upholding the high standards of living environments, addressing any issues promptly, and fostering a sense of stability and well-being for all who call our properties home. Her commitment reflects not only her professional skills but also her compassionate approach to enhancing the quality of life for those she serves.
Brenda Will
Brenda, our compassionate Community Engagement Specialist, brings over 20 years of experience in real estate and business development to our team. With her recent focus on property management in community housing and the Specialist Disability Accommodation sector, Brenda has developed a deep understanding of the unique challenges faced by individuals with disabilities. Her genuine empathy shines through as she builds meaningful relationships with providers, always prioritising the well-being and long-term housing goals of the participants. Brenda’s dedication and heartfelt approach ensure that our community initiatives are not only effective but also deeply supportive and aligned with the needs of those we serve.
Kristy Simmons
Kristy, our dedicated Property Manager for the Gold Coast and regional areas specialising in Specialist Disability Accommodation (SDA), plays a crucial role in ensuring the seamless operation of our properties. With a deep understanding of the unique needs of individuals requiring SDA, Kristy expertly manages the day-to-day aspects of property maintenance, tenant relations, and compliance with relevant regulations. Her empathetic approach and meticulous attention to detail ensure that every property not only meets the highest standards of accessibility and safety but also provides a supportive and comfortable environment for its residents. Kristy’s commitment to enhancing the quality of life for those in need is reflected in her proactive management style and steadfast dedication to excellence.
Laura Schulz
Laura is a Specialist Property Manager whose portfolio covers Logan, Ipswich, Beaudesert, and Cleveland. In her role, she skillfully coordinates with a diverse range of service providers and stakeholders, ensuring that every facet of property management adheres to best practices in accessibility and support. Laura’s proactive approach, coupled with her dedication to fostering inclusive and thriving communities, not only enhances the quality of living for all residents but also strengthens the team’s overall effectiveness. Her extensive knowledge and unwavering commitment make her an invaluable asset, driving positive outcomes and maintaining high standards across her portfolio.
Nicole Patfield
Nicole brings extensive property experience to the team and plays a pivotal role in onboarding and enrolling all new properties. As a Property Manager specialising in the disability sector, she is committed to fostering accessible and supportive living environments tailored to the unique needs of individuals with disabilities. With her property portfolio covering North Brisbane and the Sunshine Coast, Nicole demonstrates exceptional organizational skills and excels in maintaining rigorous property compliance. She manages tenant relations with empathy and efficiency, and her open communication style ensures that tailored solutions are implemented effectively to enhance the quality of life and accessibility for all residents.
Lisa Moody
Lisa spearheads the strategic direction and daily operations of the company, leveraging over 30 years of experience in the real estate industry. Her extensive background ensures seamless collaboration across all departments to achieve organisational goals. With a commitment to innovative solutions and effective leadership, Lisa drives business growth while adeptly navigating challenges and optimising performance.
Phil Roberts
Phil has over 40 years of business ownership and hands-on management. He also has a burning passion for helping people. Working with People with Disability, and the various stakeholders in this space, provides the ideal opportunity to utilise his people and business skills to the benefit of everyone involved.
Phil has extensive knowledge of the NDIA SDA Policies and Legislation coupled with high level communication skills to assist in problem solving issues affecting the NDIS SDA Industry.
